From Your CEO — Spring 2021

Welcome to spring on the Central Coast! A fresh, new season brings cautious optimism regarding the pandemic as more vaccines are made available; a light at the end of the tunnel for our local businesses and communities.

Over the years, many of you have taken surveys based on your recent experience with the credit union. Your feedback is valuable and helps us improve our products and how we serve you. We are delighted that we recently received a Best of the Best award, in the transaction experience category, from the provider that independently administers our surveys. We appreciate the recognition, but the real honor is the trust you have in your credit union and giving us the opportunity to continue to serve you. To us, a local credit union isn’t just a place to get financing and plan for your future, it’s a place to share common values and support each other. Together, we make this our place to live, work, and relax.

We know you have choices when it comes to managing your financial health, and we will continue to earn your membership at SESLOC.

We are launching a new Video Banking service in early April that will extend our contactless banking offerings, but gives you a face-to-face experience with SESLOC employees from your desktop computer or your phone. The technology is available and secure so you can feel as confident working with an employee over a video call as you would in a local branch. We still offer other remote services like the Contact Center and online chat, but if you like the ease and safety of contactless and prefer to see an employee, then we are sure you will like this solution. To try this out, click on the “Video Banking” button on sesloc.org.

May you and your loved ones remain healthy and safe. We appreciate your continued support and look forward to serving you and your neighbors for years to come.

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