From Your CEO — Fall 2019

I’d like to start by saying thank you for your generous support throughout August to help raise funds for Jack’s Helping Hand, a local nonprofit that offers programs for special needs children and their families. Over the last five years, you’ve contributed over $35,000 to help build the Jack Ready Imagination Park, a universally accessible playground where special needs children can play along-side able-bodied children in a safe, sunny environment. It was truly an honor to walk into our branches and see the walls covered with handprints as a display of your support.

On the heels of the Capital One data breach in late July, where a hacker accessed the personal information of approximately 106 million credit card customers, we are even more committed to raising awareness for staying safe online. SESLOC maintains strict internal policies and performs ongoing security tests to keep your information secure, but we also provide programs and resources to help protect your accounts.

Your Identity Theft Services1 benefit, which is free with HomeFREE Checking™, can help offer protection against threats like these. One of the truly unique and powerful features is dark web monitoring,2 which alerts you if we detect your information on the dark web. It only takes a few minutes to activate your Identity Theft Services features. Be sure to see instructions on the first page of this newsletter and check out other activities we are offering online and in branch during National Cybersecurity Awareness Month in October.

In addition to providing services to keep your personal information safe, we’re excited to announce a new program to help keep your personal budgets on track. Every branch now offers the expertise of Money Coaches, who can provide guidance for getting control over your finances, from building emergency savings to reducing debt. Each of our coaches completed a 6-month training program to learn how to assess an individual’s financial health and provided guidance toward achieving financial goals. This program is just another way we embodying the credit union philosophy of people helping people.

Also new this past quarter are the Quick Approval Business Loans, which help local businesses get the funding they need with express service. We want our community to prosper and thrive, and that includes making credit union funding more streamlined and accessible. If you haven’t already, rediscover the same low fees, competitive rates and uncomplicated pricing for your personal accounts, but now for your business.

We appreciate your continued confidence and support and wish you a safe holiday season.

Geri LaChance, President/CEO
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